http://kadhoai.com.cn 2026-04-28 05:13:31 來源:北京世紀長秋科技有限公司
時間來到2008nian,riyifengfudexiaoshoujingyanshixugongshenganchanpinyanfagongzuodezhongyaoxing。yanfaguanxidaochanpindezhiliang,ruguoyanfazuodebuhao,chanpingongnengbugouqiangda,jishixiaoshourenyuankoutulianhua,kehuzaihuobisanjiaxiayehuizuochuzijizhengquedepanduan。
這些年《世紀星組態軟件》在(zai)研(yan)發(fa)方(fang)麵(mian)狠(hen)下(xia)苦(ku)功(gong),吸(xi)收(shou)了(le)當(dang)前(qian)國(guo)內(nei)外(wai)先(xian)進(jin)組(zu)態(tai)軟(ruan)件(jian)的(de)優(you)秀(xiu)成(cheng)果(guo),根(gen)據(ju)客(ke)戶(hu)需(xu)求(qiu)開(kai)發(fa)出(chu)多(duo)種(zhong)版(ban)本(ben)。而(er)徐(xu)工(gong)作(zuo)為(wei)銷(xiao)售(shou)人(ren)員(yuan)對(dui)世(shi)紀(ji)星(xing)組(zu)態(tai)軟(ruan)件(jian)圖(tu)形(xing)設(she)計(ji)、軟件界麵的分辨率轉換、語音報警、組態報表係統等先進功能更是如數家珍,因為在他心裏世紀星的每個功能都代表著與客戶間一段值得回味的故事。
最離奇的客戶
“我之所以選中你們的軟件就看中了你們演示工程的畫麵”
duiyuhenduodiyicijiechuzutairuanjiandekehulaishuo,zhizuohuamiandemeiguanzhiguanzhongyao。zhehaobitanlianai,diyiyinxiangkenengzuoyounidezuizhongxuanze。xugongyouyigehubeixiangfandekehu,dangchujiushijinpingruanjiandejiemianxuanzeleshijixingzutairuanjian,eryuanbentuijiangeikehudeqishishilingwaiyikuanzutairuanjian。
一般人都是“做熟不做生”,為何客戶會選擇從沒合作過的世紀星呢?
原來,當時客戶的項目選用三菱的PLC,yushixiangdailishangshunbianzixunshangweijikongzhiruanjiandexuanze,dailishangtuijianlingwaiyijiaguochandezutairuanjian,bingqiezaidiannaoshangjinxingyanshi,tuwenbingmaoderelituixiaojihurangkehujuedinggoumai。zheshi,dailishangdiannaolilingwaiyikuanzutairuanjianyinqikehudezhuyi,baozhehuobisanjiadexinli,kehurangdailishangtongyangjinxingyanshi,jieguoduifanglianmangtuituozijibutaihuishiyongzhegeruanjian,bingqierenweizhekuanruanjiandejiagehengao,bushihekehu。
代理商的奇怪反應讓客戶心生疑惑,於是決定把這款軟件的光盤拿回去看看再做給代理商答複。
zhezhangguangpanbianshishijixingzutairuanjiandeanzhuangpan,yejiushikaifabanruanjian。kehuanzhuangwanruanjianzhihou,dianjiyanshigongchengyunxing,jingmeidehuamianyuzhiqiandailishangtuijianruanjiandecucaohuamianxingchengxianmingduibi,lisuodangrandikehufangqidailishangtuijiandezutairuanjianpinpai,xuanzeleshijixingzutairuanjian。duicikehuduixugongtanyan:“如果連廠商自己做出來的演示工程都如此粗糙,自己就更難把圖形界麵做好。”
事後,麵對徐工的感謝,客戶還半開玩笑地說:“自己之所以選中你們的軟件就看中你們演示工程的畫麵,應該要好好感謝做演示工程人員。”
當(dang)然(ran),留(liu)給(gei)客(ke)戶(hu)的(de)第(di)一(yi)印(yin)象(xiang)很(hen)重(zhong)要(yao),但(dan)是(shi)最(zui)終(zhong)起(qi)決(jue)定(ding)作(zuo)用(yong)的(de)還(hai)是(shi)產(chan)品(pin)的(de)綜(zong)合(he)實(shi)力(li)。客(ke)戶(hu)告(gao)訴(su)徐(xu)工(gong),自(zi)己(ji)最(zui)初(chu)雖(sui)然(ran)是(shi)通(tong)過(guo)畫(hua)麵(mian)決(jue)定(ding)購(gou)買(mai)世(shi)紀(ji)星(xing)組(zu)態(tai)軟(ruan)件(jian),但(dan)後(hou)來(lai)使(shi)用(yong)之(zhi)後(hou),發(fa)現(xian)操(cao)作(zuo)比(bi)代(dai)理(li)商(shang)推(tui)薦(jian)的(de)軟(ruan)件(jian)更(geng)容(rong)易(yi)上(shang)手(shou),所(suo)以(yi)即(ji)使(shi)花(hua)費(fei)高(gao)一(yi)點(dian)也(ye)值(zhi)得(de),這(zhe)樣(yang)不(bu)僅(jin)給(gei)自(zi)己(ji)提(ti)供(gong)方(fang)便(bian),同(tong)時(shi)也(ye)節(jie)約(yue)大(da)量(liang)的(de)時(shi)間(jian),客(ke)戶(hu)表(biao)示(shi)自(zi)己(ji)下(xia)一(yi)步(bu)工(gong)作(zuo)便(bian)是(shi)向(xiang)全(quan)廠(chang)推(tui)廣(guang)使(shi)用(yong)世(shi)紀(ji)星(xing)組(zu)態(tai)軟(ruan)件(jian)。
“用國外組態軟件就太麻煩了”
突出的產品特點是客戶識別同類產品的標誌,下麵是一個關於世紀星組態軟件報表功能的故事。
那(na)時(shi),徐(xu)工(gong)正(zheng)在(zai)長(chang)春(chun)出(chu)差(cha),突(tu)然(ran)接(jie)到(dao)來(lai)自(zi)沈(shen)陽(yang)的(de)電(dian)話(hua),希(xi)望(wang)能(neng)向(xiang)他(ta)請(qing)教(jiao)世(shi)紀(ji)星(xing)組(zu)態(tai)軟(ruan)件(jian)報(bao)表(biao)方(fang)麵(mian)的(de)功(gong)能(neng)。通(tong)過(guo)對(dui)方(fang)的(de)自(zi)我(wo)介(jie)紹(shao)徐(xu)工(gong)知(zhi)道(dao),這(zhe)個(ge)客(ke)戶(hu)以(yi)前(qian)一(yi)直(zhi)使(shi)用(yong)國(guo)外(wai)的(de)組(zu)態(tai)軟(ruan)件(jian),這(zhe)次(ci)怎(zen)麼(me)突(tu)然(ran)改(gai)變(bian)選(xuan)擇(ze)了(le)呢(ne)?
原來,客戶這次要給一家生產性的企業做項目,需要用到大量的報表,有日報表、月報表、年報表、還有班次報表、每(mei)天(tian)是(shi)三(san)班(ban)兩(liang)倒(dao)或(huo)者(zhe)是(shi)四(si)班(ban)三(san)倒(dao),可(ke)以(yi)由(you)用(yong)戶(hu)自(zi)己(ji)選(xuan)擇(ze),做(zuo)起(qi)來(lai)比(bi)較(jiao)複(fu)雜(za)。國(guo)外(wai)組(zu)態(tai)軟(ruan)件(jian)在(zai)報(bao)表(biao)功(gong)能(neng)上(shang)很(hen)繁(fan)瑣(suo),以(yi)前(qian)用(yong)世(shi)紀(ji)星(xing)組(zu)態(tai)軟(ruan)件(jian)時(shi)報(bao)表(biao)功(gong)能(neng)給(gei)對(dui)方(fang)留(liu)下(xia)深(shen)刻(ke)印(yin)象(xiang),這(zhe)次(ci)很(hen)自(zi)然(ran)就(jiu)便(bian)想(xiang)到(dao)世(shi)紀(ji)星(xing)組(zu)態(tai)軟(ruan)件(jian)。
對dui方fang原yuan本ben想xiang去qu北bei京jing當dang麵mian請qing教jiao公gong司si技ji術shu人ren員yuan,得de知zhi徐xu工gong正zheng好hao人ren在zai長chang春chun,當dang天tian就jiu坐zuo車che從cong沈shen陽yang趕gan到dao長chang春chun,並bing且qie在zai徐xu工gong賓bin館guan隔ge壁bi訂ding好hao房fang間jian,準zhun備bei好hao好hao討tao教jiao一yi番fan。然ran而er,出chu乎hu對dui方fang意yi料liao的de是shi,辦ban完wan事shi回hui到dao賓bin館guan的de徐xu工gong用yong僅jin僅jin一yi個ge多duo小xiao時shi便bian解jie決jue了le所suo有you問wen題ti。
後記:很hen明ming顯xian,能neng讓rang客ke戶hu最zui後hou決jue定ding采cai用yong組zu態tai軟ruan件jian甚shen至zhi進jin行xing全quan廠chang推tui廣guang,僅jin靠kao超chao強qiang的de圖tu形xing製zhi作zuo功gong能neng或huo者zhe報bao表biao功gong能neng是shi不bu可ke能neng有you如ru此ci影ying響xiang力li,但dan是shi隻zhi要yao客ke戶hu有you一yi次ci選xuan擇ze使shi用yong世shi紀ji星xing軟ruan件jian,我wo們men就jiu有you機ji會hui讓rang其qi感gan受shou到dao世shi紀ji星xing組zu態tai軟ruan件jian更geng多duo的de先xian進jin性xing功gong能neng和he高gao效xiao的de售shou後hou,以yi及ji更geng多duo專zhuan業ye和he優you質zhi的de全quan方fang位wei服fu務wu體ti驗yan。