http://kadhoai.com.cn 2026-04-26 19:31:43 來源:今日自動化
2011年11月(yue),重(zhong)組(zu)後(hou)的(de)西(xi)門(men)子(zi)新(xin)工(gong)業(ye)業(ye)務(wu)首(shou)次(ci)向(xiang)公(gong)眾(zhong)亮(liang)相(xiang)。其(qi)不(bu)但(dan)成(cheng)立(li)了(le)客(ke)戶(hu)服(fu)務(wu)新(xin)集(ji)團(tuan),而(er)且(qie)在(zai)實(shi)施(shi)新(xin)組(zu)織(zhi)架(jia)構(gou)的(de)同(tong)時(shi)更(geng)注(zhu)重(zhong)服(fu)務(wu)於(yu)行(xing)業(ye)市(shi)場(chang)。對(dui)於(yu)這(zhe)一(yi)點(dian),西(xi)門(men)子(zi)(中國)youxiangongsigongyeyewulingyugongyexiaoshoujituanzongjinglishimingdexianshengrenshigengweishenke。zaicicitiaozhengzhong,tasuofuzedejituanzaineibuzuzhijiegouhequdaoxiaoshoumoshidengfangmiandoujinxinglechuangxin。“我們要從行業的角度理解用戶需求,並利用我們的技術優勢幫助客戶創造可持續的價值。”施shi銘ming德de先xian生sheng表biao示shi,他ta很hen幸xing運yun能neng負fu責ze中zhong國guo這zhe一yi飛fei速su發fa展zhan市shi場chang的de業ye務wu開kai拓tuo工gong作zuo,他ta對dui中zhong國guo市shi場chang的de未wei來lai充chong滿man信xin心xin。西xi門men子zi調tiao整zheng後hou的de組zu織zhi架jia構gou對dui資zi源yuan重zhong新xin進jin行xing了le整zheng合he,能neng更geng高gao效xiao地di服fu務wu於yu行xing業ye客ke戶hu。
大客戶經理為用戶提供“貼身服務”
在西門子工業業務的此次重組中,工業銷售集團的變化也不小。首先,為了適應中國區域經濟的轉變,工業銷售集團將原有的5個區域調整為6個ge。其qi次ci,增zeng強qiang了le機ji構gou的de行xing業ye屬shu性xing,力li求qiu從cong行xing業ye角jiao度du主zhu動dong去qu理li解jie關guan注zhu用yong戶hu的de真zhen正zheng需xu求qiu。而er銷xiao售shou渠qu道dao方fang麵mian,工gong業ye銷xiao售shou集ji團tuan也ye進jin一yi步bu進jin行xing了le完wan善shan。
“大客戶經理即是工業銷售集團在強化了行業屬性後設立的全新職位。”shimingdexianshengjieshaoshuo。ciqian,yonghushishishilexiangmucaihuixuyaogongyezidonghuachangshangdezhichi,erjin,yonghugengxiwanggongyezidonghuachangshangnengshishikekeweitishengqigongchangdeshengchanxiaolv、降低成本出謀劃策。“之(zhi)前(qian)我(wo)們(men)與(yu)用(yong)戶(hu)對(dui)接(jie)的(de)是(shi)銷(xiao)售(shou)崗(gang)位(wei),隻(zhi)是(shi)針(zhen)對(dui)於(yu)產(chan)品(pin)和(he)項(xiang)目(mu)與(yu)用(yong)戶(hu)溝(gou)通(tong),而(er)今(jin),我(wo)們(men)的(de)大(da)客(ke)戶(hu)經(jing)理(li)卻(que)會(hui)時(shi)時(shi)刻(ke)刻(ke)關(guan)注(zhu)用(yong)戶(hu),解(jie)決(jue)當(dang)下(xia)問(wen)題(ti),並(bing)挖(wa)掘(jue)其(qi)潛(qian)在(zai)的(de)需(xu)求(qiu),幫(bang)助(zhu)用(yong)戶(hu)去(qu)與(yu)設(she)計(ji)院(yuan)、係統集成商、盤櫃廠等溝通,西門子與用戶的關係因此變得更近了。”
yaoshixianshengengxingye,xitongjichengshangyeshifeichangzhongyaodeyihuan。ximenzijianggengjiazhongshiyuxitongjichengshangdehezuo,bingpeihexitongjichengshang,weiyonghutigongyijishuweidaoxiangdefuwu。piru,bangzhuyonghudegongchangjinxingshengjihuandai,huoweiyonghutigongnengyuanguanlifangan。ximenzibuzhishizidonghuachanpinhuofangandetigongshang,erqieshibangzhukehuquanmiantishengjiazhi、增加市場競爭力的夥伴。
TIA平台選擇豐富定製靈活
雖然表示對於下一步經濟的走向很難預測,但施銘德仍然對中國市場充滿信心。“現在或許正是西門子與用戶加深聯係的最佳時機,客戶需要我們幫助他們進一步提升競爭力。”
施銘德表示,中國是一個出口大國,而“中國製造”yuelaiyuepoqiedixuyaotishengqijishushuipinghechanpinzhiliang。zhexieyonghuxuyaoximenzilaibangzhutamentishengshengchanxiaolvhechanpinjishuhanliang,zheduiyuximenzilaishuoshihenhaodehezuoqiji。ximenzizaiquanqiudouyoubanshichuhefuwujigou,zhongguochanpinzouchuguomenhou,yekeyihuodeximenziquanqiufanweidejishuzhichi。
近(jin)年(nian)來(lai),為(wei)滿(man)足(zu)中(zhong)國(guo)等(deng)新(xin)興(xing)市(shi)場(chang)的(de)需(xu)求(qiu),西(xi)門(men)子(zi)也(ye)推(tui)出(chu)了(le)多(duo)款(kuan)經(jing)濟(ji)型(xing)產(chan)品(pin)。而(er)經(jing)濟(ji)型(xing)市(shi)場(chang)的(de)競(jing)爭(zheng)尤(you)為(wei)激(ji)烈(lie),對(dui)此(ci)西(xi)門(men)子(zi)是(shi)如(ru)何(he)應(ying)對(dui)的(de)呢(ne)?施(shi)銘(ming)德(de)表(biao)示(shi),西(xi)門(men)子(zi)所(suo)推(tui)出(chu)的(de)所(suo)有(you)產(chan)品(pin)都(dou)不(bu)是(shi)單(dan)一(yi)存(cun)在(zai)的(de),而(er)是(shi)其(qi)全(quan)集(ji)成(cheng)自(zi)動(dong)化(hua)(TIA)架構中的一員。TIA可ke以yi為wei用yong戶hu提ti供gong豐feng富fu的de產chan品pin選xuan擇ze,有you利li於yu係xi統tong的de靈ling活huo拓tuo展zhan。在zai這zhe一yi通tong用yong的de平ping台tai之zhi上shang,係xi統tong集ji成cheng商shang還hai可ke以yi為wei行xing業ye用yong戶hu定ding製zhi各ge類lei有you針zhen對dui性xing的de解jie決jue方fang案an,以yi滿man足zu行xing業ye用yong戶hu的de特te殊shu需xu求qiu。顯xian然ran,他ta對dui於yu西xi門men子zi在zai未wei來lai中zhong國guo市shi場chang的de競jing爭zheng力li充chong滿man信xin心xin。